Product & Operations (Associate / Head of)

London, Greater London, England, United Kingdom

Job Description


We are looking for a mid-level candidate with 3-5 years work experience to act as our Associate or Head of Product & Operations. The highly motivated candidate will play a key role to help SuperCharger Ventures (SCV) scale its capability to support startups globally. Your role will directly support our internal team to get their job done more efficiently, design processes & systems to scale our services to external founders, maintain the highest level of satisfaction across stakeholders whilst minimizing human input. 


About Supercharger Ventures


SuperCharger Ventures is the world's fastest-growing EdTech accelerator & incubator. We wish to accelerate the transition towards digital education by helping founders save time with their fundraising. business and operational needs. The company has two offices in London & Singapore and services startups globally via its virtual & remote programmes. 


About your Role


You will be responsible for helping and designing new systems in order to productize the operation and services of SuperCharger Ventures. You will support the integration of standard SaaS software between each other, proactively propose new processes to automate current workflow, and maintain and improve our overall tech stack as we grow. 


Your role will include, but is not limited to:


  • Ensure that the different SaaS tools used internally are integrated across the company
  • Audit and review best practices to maintain the database without duplication across the firm
  • Develop a tech infrastructure to support our team and our stakeholder's objectives
  • Present new software that can provide cost & time savings for existing manual workflows
  • Assist the team in their upskilling of the different parts of our tech stacks
  • Adoption of a data-first approach when reviewing problems and presenting the solution
  • Enhancing existing data sets by building automated systems to maintain & enhance them
  • Ensure data information accuracy within the team and towards external stakeholders


Key Requirements and Qualities:


  • Experience in building a product from scratch
  • Be comfortable in integrating various SaaS software together
  • Strong understanding of building system architecture
  • Engineering and or data science background
  • Natural problem-solving capabilities
  • Experience in designing processes to streamline repetitive request & tasks
  • Comfortable with No-code process & systems


Additional, optional requirements:


  • Previous experience in a startup 
  • Previously in a product function
  • Engineering background preferred


What is in it for you?


  • Take ownership of building SuperCharger into a scalable machine
  • Support the goal of SuperCharger Ventures to world’s best EdTech Accelerator & Fund
  • Contribute to the accelerator of the adoption of EdTech globally
  • Work to build the best EdTech accelerator and fund in the world
  • Meet global founders and investors building rockets
  • Be exposed to a truly international environment
  • Hybrid work policy: work from our lovely central London office 3 days a week and option to work from home for the other 2
  • Work from anywhere: you can decide to work fully remote for up to 3 full weeks per year
  • Weekly team lunch
  • Culture Bonus: yearly stipend for books or courses to support your career development and go further


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